Last updated: 04 June 2026
Website: https://www.smartest.guru
Contact Email: [email protected]

Delivery & Access Policy

This Delivery & Access Policy explains how Smartest Guru delivers consultation, coaching, courses, academy access, community access, digital services and online support.

Nature of Delivery

Most Smartest Guru services are delivered online through one or more of the following:

• Website access.
• Academy or course platform.
• Community or forum access.
• Email.
• WhatsApp or other communication method.
• Video call or voice call.
• Screen sharing session.
• Downloadable digital resources.
• Private links.
• Documents or reports.
• Live or recorded sessions.
• Project delivery through agreed digital method.

Consultation Delivery

Consultation is delivered through online call, voice call, video call, WhatsApp, email, screen sharing or another agreed method.

The date, time, duration and mode of consultation will be confirmed after payment and scheduling.

You are responsible for being available on time with a working internet connection, device, microphone, camera and required details.

Course and Academy Access

Course or academy access may be provided through login details, website access, community permissions, forum permissions, email instructions or other digital access methods.

Access duration depends on the course or package purchased. Some content may have lifetime access, one-year access, limited-time access or membership-based access depending on the offer.

Do not share login details or access with anyone else.

Digital Service Delivery

For digital services such as website work, SEO, AI work, WordPress support, WooCommerce support, server support, research, content writing, cyber security guidance or business strategy, delivery will depend on the agreed scope.

Delivery time may vary based on:

• Complexity of work.
• User response time.
• Availability of required access or files.
• Third-party platform status.
• Payment confirmation.
• Technical issues.
• Revisions and approvals.
• Urgency and workload.

Required Information from User

To deliver services properly, you may need to provide:

• Correct name, email and phone number.
• Website login or hosting details, if required.
• Business details.
• Project requirements.
• Brand details.
• Content, images or documents.
• Payment proof.
• Access to required platforms.
• Timely feedback and approval.

Delay in providing required details may delay delivery.

Access Activation

Access is activated only after successful payment verification and required user details are received.

If you provide wrong email, wrong phone number or incomplete details, access may be delayed.

No Physical Shipping

Unless specifically mentioned, Smartest Guru does not ship physical products. Most services are digital, online or access-based.

Therefore, shipping, courier tracking and physical delivery are not applicable to most purchases.

Delivery Issues

If you paid but did not receive access or service instructions, email:

[email protected]

Use the subject line:

Access / Delivery Issue – Smartest Guru

Please include payment proof, registered email, phone number and service/course name.

Access Restrictions

Smartest Guru may pause, restrict or cancel access if:

• Payment is incomplete, reversed or disputed.
• Login access is shared with others.
• Content is copied, leaked or resold.
• User violates community rules.
• User abuses support or other members.
• User requests restricted or illegal services.
• Account security is compromised.

Third-Party Platform Issues

Some delivery may depend on third-party tools, payment gateways, hosting platforms, email systems, WhatsApp, video call apps, plugins, APIs or learning platforms.

Smartest Guru is not responsible for delay, downtime, account restriction or access issue caused by third-party platforms, but we may try to support where reasonably possible.